Right of Withdrawal / Model Withdrawal Form

Withdrawal 1

Right of withdrawal for consumers
(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or profession.)

Instructions on withdrawal

Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day:

- on which you or a third party named by you, who is not the carrier, have taken possession of the goods, provided you ordered one or more goods as part of a single order and these are delivered together;

- on which you or a third party named by you, who is not the carrier, have taken possession of the last of the goods, provided you ordered several goods as part of a single order and these are delivered separately;

- on which you or a third party named by you, who is not the carrier, have taken possession of the last partial shipment or piece, provided you ordered a good that is delivered in several partial shipments or pieces;

To exercise your right of withdrawal, you must inform us (holzpost GmbH, Kolberger Straße 7, 61381 Friedrichsdorf, telephone number: 06172-8504425, fax number: 06172-8504429, e-mail address: info@holzpost.de) of your decision to withdraw from this contract by means of an unequivocal statement (e.g., a letter sent by post, fax, or e-mail). You may use the attached model withdrawal form for this purpose, but it is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired. Consequences of withdrawal

If you withdraw from this contract, we shall reimburse all payments received from you, including delivery costs (with the exception of the additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and in any event no later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.

You will bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling of the goods other than what is necessary to establish the nature, characteristics, and functioning of the goods.

Grounds for exclusion or expiry
The right of withdrawal does not apply to contracts

- for the supply of goods that are not prefabricated and for the production of which an individual choice or decision by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
- for the supply of goods that are liable to deteriorate or expire rapidly; - for the supply of alcoholic beverages, the price of which was agreed upon at the time of the conclusion of the contract, but the delivery of which can only take place after 30 days from the conclusion of the contract and the actual value of which is dependent on fluctuations in the market which the trader cannot control;

- for the supply of newspapers, periodicals or magazines with the exception of subscription contracts. The right of withdrawal expires prematurely in the case of contracts

- for the supply of sealed goods which are not suitable for return for reasons of health protection or hygiene and were unsealed after delivery;
- for the supply of goods which, after delivery, have been inseparably mixed with other items according to their nature;
- for the supply of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery.